Osmosis strives for a quick turnaround on customer orders. Making changes to or cancelling orders once they have been received
would require that we halt the processing of all orders submitted during that time period thus delaying and negatively impacting
other customers. For this reason, we have a strict NO CHANGES, NO CANCELLATIONS policy. Orders that are refused delivery, or sent
back to us for a return will be subjected to a 25% restocking fee. Shipping charges are nonrefundable. Please review your order
prior to submission on the phone, website or in an e-mail. Please ensure we have the correct shipping address, shipping method,
and you have confirmed the items ordered checking sizes, quantities, and colors. You may submit your orders by calling Customer
Service at 877.777.2305, e-mailing to email@example.com, or via our website only.
- Osmosis Skincare accepts American Express, Discover, Master Card and Visa for payment.
- All orders may be subject to sales tax.
- You must contact us with any order issues within 3 business days after order is received.
- Please note, we begin preparing your order immediately therefore no changes or additions can be made once your order has been placed.
If you wish to make a change or addition, a new order must be placed.