Frequently Asked Questions

Why are you using other preservatives instead of just Harmonized water?

We found that Harmonized water is a great 1st line of defense preservative but once exposed to microbes the energy or frequencies in the water molecules get used up and are unable to fight off any further exposure so we needed a second line of defense. The other two preservatives that you will find in Osmosis products include Dehydroacetic Acid and Honeysuckle extract. Honeysuckle is an all natural preservative derived from the flower bud. Dehydroacetic Acid has been through rigorous testing and has received approval for use by both the European Union and Japanese Ministry of Health and Welfare (one of the strictest review boards). It is 85% Organic, Eco Certified, and used as a food preservative. Since we are using these as a second line of defense we only need to use a small amount and are present at less than 1% in Osmosis Products.

The ingredient decks are so much longer, have you added a bunch of ingredients?

We have added a few key ingredients to our products like Synthe-6 (Palmitoyl Tripeptide-38) to help in maintaining our mission of providing the most corrective ingredients possible. The main reason why the ingredient decks look so much longer though is that we are now providing both the common name and the scientific name so that you have both names to reference in your pursuit of knowledge.

What are Butylene Glycol, Pentylene Glycol, Propylene Glycol, and Propanediol? I thought they were bad for you.

These are ingredients that are sometimes confused. Pentylene Glycol, found in our new Vitamin A treatment serums, is derived from coconut though ours is bio-identically made. It is non-toxic and not harmful. Propylene Glycol is derived from natural gas. This ingredient is toxic, harmful and NOT found in any Osmosis product! Zemea (Propanediol), found in Catalyst, is a corn derived alternative to Propylene Glycol that has received the ECOCERT seal. It is non-toxic and not harmful. Our bio-identical form of Butylene Glycol used in Deep Clean and Refresh, is the same form found in cocoa butter and the roots of the Common Rue plant. Both Pentylene Glycol and Propanediol are humectants, helping the skin to retain moisture.

Can you use Osmosis while pregnant?

Yes. All Osmosis products may be used while pregnant or breastfeeding. The acceptable range of Vitamin A while pregnant is 2,500 - 10,000 IU (international units) per/day and 4,000 - 15,000 IU while breastfeeding. When using Osmosis Active A Serums, depending on the % of Retinaldehyde your specific serum contains, you will not exceed 300 IU per/day even if using the strongest serum available at 2x per/day. Our Facial Infusion non-acid peel is also safe to receive while pregnant or breastfeeding as it does not exceed 1,500 IU of Vitamin A. Of course it is always recommended to consult with your physician while pregnant or breastfeeding before the use of any active products or supplements.

How soon can I use Osmosis after a peel or microdermabrasion?

If you have received a peel, microdermabrasion or any other form of professional exfoliation, it is recommended to stop use of your Osmosis products containing Vitamin A which include all Active A Serums for 5-7 days, or until your skin has normalized. You may continue to use all other products while your skin is re-normalizing including cleansers, clear, antioxidant serums and moisturizers/sun protection. Our Repair healing balm is especially helpful to aid in the repair of your skin following those treatments.

Can I cocktail all of my serums together? EX: (stem factor, replenish, treatment serum, and catalyst)?

We suggest applying Stem Factor onto cleansed skin, massaging in until absorbed and following with the application of Catalyst combined with an Active A Serum and massaging in until absorbed. Replenish may also be combined with your Active A Serum or applied individually. It is truly up to what works best with your skin and your schedule. We encourage you to try cocktailing your products until you find the right fit!

What is your position on using a Clarisonic brush?

We acknowledge the benefits that it can bring when used conservatively as it is gentle enough to not strip the skin or cause unneeded inflammation! We recommend once every other day or so…

Do your bottles contain BPA?

Our Harmonized Waters are packaged in BPA free plastic!