Privacy

Thank you for visiting our website. Before you begin enjoying our Site, please know that in addition to the Terms of Use, your use of this site is also subject to the following Privacy Policy. We respect your privacy and recognize the need for appropriate protection and management of personally identifiable information you may share with us. Since we collect certain types of information about our Site visitors, you should fully understand the conditions of our collection and use of such information. Please take the time to read this Privacy Policy before using and/or submitting any information on this Site.

INFORMATION COLLECTED

Osmosis LLC may collect data from you that you provide to us voluntarily such as your name, postal address, e-mail address, telephone number and other personal information. We will not sell, share or otherwise distribute your personally identifiable information to third parties except as provided herein. Specifically, the information we collect may be used for our own internal tracking purposes, order placement, information correction, internal records and to provide you with information we believe may be of interest to you. Additionally, personally identifiable information may be transferred to third parties who act on our behalf or in connection with our business, such as United Parcel Service (UPS) or other shippers, etc., for further processing in accordance with the purposes for which the data was originally collected. Where disclosure of personally identifiable information to a third party is likely or necessary, further explanation may be provided, where appropriate, at such collection points as to the intended use of the data. We will require that such third parties protect the information and where appropriate, we will contractually require them to process data transferred only for the purposes expressly authorized by us.

Information that is not personal or is not associated with any personally identifiable data, such as questions, comments, testimonials, ideas and suggestions, shall be deemed to be non-confidential and Osmosis LLC shall be free to disclose and use it for any purpose, without any obligation whatsoever to you.

INFORMATION COLLECTED AUTOMATICALLY

During your visit, Osmosis LLC automatically collects and temporarily stores the following information about your computer and your visit: The domain and host from which you access the Internet; the Internet address of the website from which you linked directly to the Osmosis LLC site, if applicable; the date and time you arrived at our Site, how long you spent on the Site, which pages you visited, your Internet Protocol (IP) address, your computer's operating system and browser software. Osmosis LLC does not use this information to determine the individual identity of any visitor.

When you view our Site, we may store some information on your computer. This information will be in the form of a "Cookie" or similar file. "Cookies" are pieces of data stored on the visitor's computer tied to information about the visitor. Information gathered through cookies and web server logs may include information such as the date and time of visits, the pages viewed, time spent at the Site and the Sites visited just before and just after our Site.

Collecting this information enables us to better understand the visitors who come to our Site, where they come from, and what content and functionality is of interest to them. We use this information for our internal analytics purposes and to improve the quality and relevance of our Site to our visitors and users.

If you disable cookies, it may turn off some of the features that make your site experience more efficient and some of our services may not function properly. However, you can always ask questions and place orders over the telephone by contacting customer service at 877-777-2305.

DO NOT TRACK

Currently, our Site does not respond to Do Not Track signals as a uniform standard for such response has not yet been established. You may, however, disable certain tracking as discussed in this Privacy Policy by other methods such as disabling cookies or using "private" browsing modes.

USE OF PERSONAL INFORMATION

Osmosis LLC processes your personal information for the following purposes:

  • Providing you with tailored content, services, advertisements and offers
  • Responding to your questions and providing news and updates about our products, company, and programs
  • Providing you with access to features of the Osmosis website
  • Verifying your identity
  • Fulfilling product purchases
  • Communicating about your account and activities on our Site
  • Sending notice of changes to our policies
  • Operate and improve the effectiveness of our Site, customer service, programs, and product offerings
  • Professing registrations and transactions
  • Posting your content and consumer reviews on our Site, our social media pages and related third party sites that retail or feature our products
  • Contacting you about content shared by you about our products
  • Manage our everyday business needs such as Site administration, group management, fulfillment analytics, fraud prevention, enforcement of corporate reporting obligations, or to comply with the law.

TO WHOM WE MAY DISCLOSE YOUR INFORMATION

Remarketing and Advertising

In addition to using cookies and related technologies as described above, we also may permit certain third party companies to help us tailor advertising that we think may be of interest to users and to collect and use other data about user activities on our Site. These companies may deliver ads that might also place cookies and otherwise track user behavior.

How to Opt Out of Remarketing and Advertising

If you do not wish to participate in Google AdWords Remarketing, you can opt out by visiting Google's ads preferences manager. If you prefer to not receive targeted advertising, you can opt out of certain network advertising programs through the Network Advertising Choices (NAI) Opt-Out Page. These opt-outs are Device-specific, so if you use multiple Devices, you may need to opt out on each one. You can also opt out of certain targeted advertising programs by clicking on the AdChoices icon that may appear on some of our advertising. We may use more than one third party company for placing this advertising, which would require you to opt out of each company’s program. Please note that even if you opt out you will still see advertisements while you're browsing online. However the advertisements you see may be less relevant to you and your interests. Additionally, many network advertising programs allow you to view and manage the interest categories they have compiled from your online browsing activities. These interest categories help determine the types of targeted advertisements you may receive. The NAI Opt–Out Page provides a tool that identifies its member companies that have cookies on your browser and provides links to those companies.

Legally Required Disclosure of Information

Though we make every effort to preserve visitor privacy, we may be compelled to disclose personal information when required by law wherein we have a good-faith belief that such action is legally required to comply with a current judicial proceeding, a court order or other legal matter.

DATA RETENTION

We retain personal information we collect from you where we have an ongoing legitimate business need to do so, as long as as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. If you wish to cancel your account or request that we no longer use your Personal Information to provide you services, contact us at the address below. We do not control certain privacy settings and preferences maintained by social media partners such as Facebook, Twitter, Instagram, etc. If you wish to make changes to those settings and preferences, you may do so by visiting the settings page of the appropriate social media site.

CHILDREN

This Site is targeted for use by adults only. We do not currently market to or create special areas for use by children. We do not knowingly collect age identifying information, nor do we knowingly collect any Personal Information from children under the age of 13 years. However, we hereby advise all visitors to our Site under the age of 13 not to disclose or provide any Personal Information on our Site. In the event that we discover that a child under the age of 13 has provided Personal Information to us, in accordance with the Children’s Online Privacy Protection Act, we will delete the child’s personal information from our files to the extent technologically possible.

CAN-SPAM COMPLIANCE NOTICE (U.S. and Canadian users only)

We may send periodic promotional or informational emails to you. You may opt-out of such communications by following the unsubscribe or opt-out instructions contained in the email. Please note that it may take up to 10 business days for us to process opt-out requests. If you opt-out of receiving emails about recommendations or other information we think may interest you, we may still send you emails about your account or any Service you have requested or received from us.

THIRD PARTY SITES

When you click on links on our Site that take you to third-party websites (including social networking sites), you will be subject to the privacy policies of those third parties, not our Privacy Policy. Although we support the protection of privacy on the Internet, we cannot and will not be responsible for the actions of any third-party websites. This privacy policy does not cover the practices of third parties, including those that may disclose information to us. If you access our site from a third party site, you may be required to read and accept the terms and conditions of those sites. We are not responsible for the privacy practices of those websites, and you should contact such third parties directly to determine their respective privacy policies.

SECURITY OF YOUR INFORMATION

We use appropriate industry-standard procedures to safeguard the confidentiality of your Personal Information. However, you should assume that no data transmitted over the Internet can be 100% secure. Therefore, although we believe the measures implemented by us reduce the likelihood of security problems, we do not promise or guarantee and you should not expect that your Personal Information will always remain private.

If you believe that your username or password has been compromised, you are required to notify us immediately so that necessary measures can be taken.

UPDATING YOUR INFORMATION

If you believe that any Personal Information collected and maintained by us about you is not correct or has changed, please contact us explaining the correction or change. We are under no obligation to store such Personal Information indefinitely and disclaim any liability arising out or, or related to, the destruction of such Personal Information.

DELETING YOUR INFORMATION

Typically, we retain your personal information for the period necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. You may, however, request that we delete your personal information. All requests must be directed to the contact in the "Contact Information" section below. We may also decide to delete your data if we believe that the data is incomplete, inaccurate, or that our continued use and storage are contrary to our obligations to other individuals or third parties. When we delete personal information, it will be removed from our active database, but it may remain in archives where it is not practical or possible to delete it. In addition, we may keep your personal information as needed to comply with our legal obligations, resolve disputes, and/or enforce any of our agreements.

CONSENT TO TRANSFER OF INFORMATION

This site is operated in the United States. If you are located outside the United States, please be aware that some of all of the information we collect will be transferred to and processed by us or our Partners in the United States. By using our Site or providing us with any information, you consent to the transfer, processing and storage of your information in the United States which may have different privacy laws than the country in which you reside and/or are a citizen.

CHANGES TO THIS POLICY

We reserve the right to change, modify, or amend this Privacy Policy at any time to reflect changes in our practices and/or services. If we modify our Privacy Policy we will update the Effective Date and such changes will be effective upon posting. If we make material changes to this Privacy Policy, we will notify you via the e-mail address we have on file. It is your responsibility to periodically check and review our Privacy Policy for changes.

CONTACT INFORMATION

If you have any questions, comments, or complaints concerning our privacy practices, please contact us at the appropriate address below. We will attempt, where practical, to respond to your requests and to provide you with additional privacy-related information.

Osmosis LLC
30746 Bryant Ave #410
Evergreen, CO 80439
E-Mail: privacy@osmosisskincare.com

UPDATED AS OF: May 2018